Now go to the My app and search for Facebook Messenger. Go to the Market place in the case of Android and go to the Menu by tapping on the top left.
Here are a few steps that can help you to solve your problem. As Facebook Messenger is a new app, and Facebook is still working on it make it more stable and improving it. Generally, this is a software-level problem, which can be addressed only by updating the software with the latest one. The software is corrupted due Virus or other, or it requires an update. There may be many reasons for Facebook messenger not working. Issue 3: Facebook Messenger is not working This could be a technical issue on Facebook’s site as Facebook Messenger is still a new application, and it is constantly updated. This may solve your problem.Įven with these steps, if the app is not working, consider going to the Facebook website and reporting a bug or problem. Just tap on Clear cache and Clear data like the above-mentioned method. If the above step doesn’t work for you, then clear the cache and data by going to the application manager. Consider restarting your smartphone, which can be down by long press of the power button or other with different models. Check other applications whether they are able to access the internet or not. Consider checking your internet connectivity. Even without being blocked if you experience such an issue. However, make sure the other users have not blocked you for spam due to constant messaging. Whether it is internet connectivity or some temporary error.
Generally, this is a temporary problem with Facebook Messenger. Issue 2: Not able to send or receive messages on Facebook Messenger You can use third-party apps like Android Assistant, which automatically clears the cache regularly. Now the app will be forced to download new data. Scroll down you will see an option called Clear Cache. It will show the size of the application and the amount the data is stored by Facebook Messenger. The next screen will show various information about the Facebook messenger app. Under application manager, scroll down to the Facebook Manager and open it. Now go to the settings and proceed to the application manager.
If it is not closed, it will always check for new updates and add a new cache. Make sure Facebook Messenger is not running in the background. Following are the steps you can use to clear the cache of Facebook Messenger: Even with a good connection app is facing this problem then you need clear the cache of Facebook Messenger. In some cases, it can be a messenger internet connection problem. However, before finding the solution for it make sure the app can access the internet. You may not be able to see any of the messages or new messages with this problem. This is one of the most common issues that most users have struggled with Facebook messenger. Issue 1: Not able to see messages on Facebook Messenger